Arrival

The Bed & Breakfast accommodation is available from 3pm on the day of arrival unless prior arrangements have been agreed.

Departure

The Bed & Breakfast accommodation must be vacated by 10:30am on the morning of departure and should be left clean and tidy.

Reservations

A non refundable deposit of £25 per person is required and this can be paid by cheque.

Final Accounts

The final accounts are payable on the day of arrival, guests wishing to settle their accounts by cheque must do so five working days before to allow bank clearance.

Cheques to be made payable to Mrs M Heard.

We also accept cash.

Cancellations

These will be charged if we are unable to re-book. Should we be able to re-book the whole or part of the property we shall credit the cancellation fee for the days re-booked, otherwise 100% of the original price of the holiday will be required.

To safeguard against such an event we strongly recommend you take out holiday insurance.

Please note that all bookings constitute a legally binding contract.

No Smoking

Penlan House is entirely non-smoking.

As a condition of booking any infringement of this condition will result with the individual or party being asked to leave with immediate effect and no refunds will be due. A £50 charge will be levied to cover extra cleaning costs.

Car Park

We cannot accept responsibility for loss or damage to personal property or vehicles during your stay.

Damage

Any damage caused, for whatever reason, will be charged at full replacement cost.

Termination of Contract

The proprietors have the right to terminate a contract for any guest in our opinion who behaves unreasonably or adversly to the well being of other guests. In any such event no refund will be due.